Introducing the new FortuneCare App!
Tuesday, July 7, 2015

FortuneCare is now available on your smart phone device! You can now access your personal account anytime and anywhere using the latest FortuneCare App. Providing information in terms of coverage, locations, and members’ profile, which allows you to browse through our network providers such as clinics, hospitals, and doctors wherever you are. 

EPI signs partnership with FortuneCare
Tuesday, December 29, 2015

Eternal Plans, Inc., (EPI) a pioneering pre–need company in the Philippines has signed a partnership with FortuneCare, one of the major players in the healthcare industry to provide pension and memorial program for the newest product of FortuneCare “FutureCare”. The two entities agreed to bundle their services to offer this unique, first of its kind product in the market. The contract signing was held last October 21, 2015 at FortuneCare Head Office in Pasig City.


NECOLASCO partners with FortuneCare
Monday, December 21, 2015

New Corella Labor Services Cooperative (NECOLASCO), a manpower service provider of Sumifru Philippines, Inc. and a Davao based cooperative has entered into an agreement with Fortune Medicare, Inc. (FortuneCare), a pioneer in the healthcare industry, to provide healthcare benefits to its members.  The contract signing was held last July 24, 2015 at Pinnacle Hotel, Davao City.

ANNOUNCEMENT FOR BRANCH ALIGNMENT-NCR

Dear FortuneCare Sales Partners:

Greetings of Wellness from FortuneCare!

We would like to inform you that effective December 01, 2015, FortuneCare Branches in Caloocan, and Makati (Cityland Tower 2 Condominium) shall cease operations as part of our branch alignment initiative. Usual client and agency servicing will continue at the following  branches below.

FortuneCare Branches (NCR)

·                     PASIG (HO)      : 3rd Floor Citystate Centre Bldg., 709 Shaw Blvd. Pasig City

·                     MAKATI            : 2nd Floor Dominga Bldg., Dela Rosa Cor. Amorsolo Sts. Makati City

·                     ALABANG         : Unit 302, Sycamore Bldg., Alabang Zapote Road, Alabang Muntinlupa City

For any questions, you may reach our Customer Care Hotline at (02) 857-5487 or email us at fmi@fortunecare.com.ph.

 

Very truly yours,

Fortune Medicare Inc.

HPI-CLINIC DAGUPAN BRANCH ANNOUNCEMENT

Dear Valued Customers / Clients:

Greetings of wellness from FortuneCare!

We would like to inform everyone that HealthProtect Clinic Dagupan Branch located at G/F Music Warehouse Bldg., Perez Blvd., Dagupan City shall cease operations effective November 14, 2015. Henceforth, all primary care services and consultation may be availed in other accredited facilities in the area. These are:

·   Dagupan Doctors Villaflor Memorial Hospital

·   Medical Centrum Dagupan

·  Nazareth General Hospital

·  Luzon Medical Center, Inc. (not accredited for DepEd members)

·  Specialty Group Hospital And Trauma Center (not accredited for DepEd members) 

 

For any inquiries, you may reach the office of HealthProtect at (02) 706-4256 or FortuneCare Customer Care Hotline at (02) 857-5487.

 

Very truly yours,

Fortune Medicare Inc.

FC Branches Annoucement

 

November 12, 2015

Dear FortuneCare Sales Partners:

Greetings of Wellness from FortuneCare!

We would like to inform you that effective December 01, 2015, the FortuneCare Branch in Dagupan shall cease its operations as part of our branch alignment initiative. Usual client and agency servicing will continue at the following branches below. Also, FortuneCare is happy to announce the upcoming opening of our new branch in Urdaneta.

FortuneCare Branches (Luzon)

ISABELA BRANCH

2nd Floor Twin Hearts Bldg., #2 Camacam St., Santiago City, Isabela

CABANATUAN BRANCH

2nd Floor Fortune Group Bldg., Brgy. Zulueta Maharlika Highway  Cabanatuan City

TARLAC BRANCH

Time Square Bldg., Ninoy Aquino Blvd., Tarlac City

OLONGAPO BRANCH

3rd Floor R&P Guevarra Bldg., 2043 Rizal Ave., West Bajac-Bajac Olongapo City

ANGELES BRANCH

2nd Floor CAP Bldg., Jake Gonzalez Blvd. Brgy. Malabanias, Angeles City

MEYCAUAYAN BRANCH

3rd Floor Aliw Cinema Complex McArthur Highway, Meycauayan City, Bulacan

CALAMBA BRANCH

3rd Floor Planbank Bldg., National Highway, Halang Calamba City, Laguna

BATANGAS (LIPA) BRANCH

2nd Floor Big Ben Commercial Complex J.P. Laurel Highway, Mataas na Lupa, Lipa City Batangas

BATANGAS CITY BRANCH   

2nd Floor CSBI Bldg., Poblacion 11, P. Burgos St., Batangas City

LEGAZPI BRANCH

Unit 404, 4th Floor Fortune Group Insurance Bldg. Rizal St., Legazpi City

PALAWAN BRANCH

2nd Floor Fortune Life Bldg. Lot 9 Fernandez St., Brgy. Tanglaw Puerto Princesa City Palawan

           

For any questions, you may reach our Customer Care Hotline at (02) 857-5487 or email us at fmi@fortunecare.com.ph.

 

Very truly yours,

Fortune Medicare Inc.

Chinese New Year Advisory

Our Dear Valued Member:

Thank you for choosing us to be your health care partner over the years.

In our desire to ensure seamless availment of your purchased healthcare benefits with us during the upcoming , we would like to remind you about the following:

1. All HealthProtect/ FortuneCare clinics will be closed on February 8, 2016(Monday) as Special non-working holiday in commemoration of Chinese New Year, an important Chinese festival celebrated at the turn of the traditional lunisolar Chinese calendar except those with access in our primary care clinics in:

THE MEGA CLINIC INC. 5f Megamall Bldg. A (10 am to 7 pm)

In this regard, for your emergency out-patient care, you may proceed to the nearest accredited hospital depending on your purchased plan. Regular operations will resume February 9, 2016.

2. Fortune Care Sales Office & Provincial Branches will be closed on February 8, 2016. In this regard, you may proceed to any of our accredited payment facilities (Bayad Centers, FortuneCARE online payment and Bancnet Automated Teller Machine) for updating of your membership fee and settlement of non-coverable charges to ensure continuous healthcare benefits. Regular Operations will resume on February 8, 2016.

For members under Corporate Health program, you may coordinate with your assigned Corporate Management Group for assistance.

Light the lanterns, Kung hei fat choi!

Your Fortune CARE family






FortuneCARE Website Downtime Advisory

Dear All, 

To further improve your experience in using our website, please expect that connection may be unavailable every 12:00 noon - 12:30PM on Weekdays to facilitate updates.

For any availment concerns, you may call our 24-hour hotline numbers (02) 857-5499, 857-5400 for Metro Manila and our toll free number 1-800-10-633-8888 for Provincial Areas with PLDT line.

Thank you and we apologize for the inconvenience.